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Re: ActiveUp Mail Pro - Horrible Service, do not use their product
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Re: ActiveUp Mail Pro - Horrible Service, do not use their product -
08-08-2006
, 06:15 PM
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This is an announcement to all Asp.net developers thinking of using ActiveUp's Mail component (http://www.activeup.com/products/components/activemail/) DO NOT USE THEM AS A SOLUTION TO YOUR PROBLEM! There service is non-existent. I purchased their product a few months back and ran into an issue with their product in my web application . I sent in a support ticket. They say they will get back in 24 hours. I have yet to hear from them. 6 tickets later, 2 bounced emails, and 3 phone calls has resulted in nothing. They took my money and ran. There are many other good alternatives out there, just keep looking. I found a posting by a fellow programmer in google groups whom I emailed. The post was from 2004. The guy got back to me and said he experienced the same problem, so he and the company he worked for switched products. That was 2 years ago! 2 years of poor ActiveUp service! Jared Prins webonomic (AT) gmail (DOT) com |
I came across a weird bug with their licensing. It basically couldn't find
my lic file unless it was installed by their setup.exe program. I used reflector
to discover a bug in how they looked for the lic file. I politely emailed
them to let them know of the issue and how to fix the code, not really expecting
a reply. About a week later I got an email from the owner threatening me
about decompiling and quoting parts of the DMCA. Dropped the use of their
product right there.
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