Hello,
I'm the responsible of the problem and I'm very sorry.
Please contact me on sales (AT) activeup (DOT) com and I'll take care of your problem. I don't understand why you got stuck. We generally give the money back when we can't find a solution (fix) within 14 days.
Please contact me and you will have your solution AND your money back.
Please note that after 3 years, we are releasing the v2.0 next week.
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