.....is not a valid Win32 application, error

An update is available for Zone Alarm and also CCleaner. When I click on the
download link, the updates download to desktop as a set up exe. but on
clicking *run* I get the following error :

'C:\Documents and Settings\my name\program name is not a valid Win32
application.

This is happening with both ZA and CCleaner. I also tried downloading other
programs as a test, but get the same message.
This is also happening on our other computer - both running winXP
professional (SP2) and fully updated.

I cannot find a reason or solution - any help would be much appreciated.
Link in a previous question doesn't apply here, file is not corrupted (tried
too many times - cleared cache and deleted temp files each time and I'm not
installing from a CD.)
Thanks

"Liz" <Liz (AT) discussions (DOT) microsoft.com> wrote

An update is available for Zone Alarm and also CCleaner. When I click on
the
download link, the updates download to desktop as a set up exe. but on
clicking *run* I get the following error :

'C:\Documents and Settings\my name\program name is not a valid Win32
application.

This is happening with both ZA and CCleaner. I also tried downloading
other
programs as a test, but get the same message.
This is also happening on our other computer - both running winXP
professional (SP2) and fully updated.

I cannot find a reason or solution - any help would be much appreciated.
Link in a previous question doesn't apply here, file is not corrupted
(tried
too many times - cleared cache and deleted temp files each time and I'm
not
installing from a CD.)
Thanks

As this has nothing to do with the .NET Framework and academic issues

associated with .NET, I'm going to crosspost your message to a Windows XP
group in the hope that somebody there will be able to help.

"pvdg42" <pvdg42 (AT) newsgroups (DOT) nospam> wrote

"Liz" <Liz (AT) discussions (DOT) microsoft.com> wrote
An update is available for Zone Alarm and also CCleaner. When I click on
the
download link, the updates download to desktop as a set up exe. but on
clicking *run* I get the following error :

'C:\Documents and Settings\my name\program name is not a valid Win32
application.

This is happening with both ZA and CCleaner. I also tried downloading
other
programs as a test, but get the same message.
This is also happening on our other computer - both running winXP
professional (SP2) and fully updated.

I cannot find a reason or solution - any help would be much appreciated.
Link in a previous question doesn't apply here, file is not corrupted
(tried
too many times - cleared cache and deleted temp files each time and I'm
not
installing from a CD.)
Thanks

As this has nothing to do with the .NET Framework and academic issues
associated with .NET, I'm going to crosspost your message to a Windows XP
group in the hope that somebody there will be able to help.

Try downloading again.

http://www3.telus.net/dandemar/win32.htm

http://www.google.com/search?hl=en&q...32+application

http://groups.google.com/groups?hl=e...=1&sa=N&tab=wg

--
Rock [MS-MVP User/Shell]

"pvdg42" wrote:

As this has nothing to do with the .NET Framework and academic issues
associated with .NET, I'm going to crosspost your message to a Windows XP
group in the hope that somebody there will be able to help.

Thank you I thought I'd posted it in WinXP but it was late, I was tired
and I must have clicked the wrong thing.
Thanks again for your redirection.

"Rock" wrote:

"Liz" <Liz (AT) discussions (DOT) microsoft.com> wrote
snip
'C:\Documents and Settings\my name\program name is not a valid Win32
application.

This is happening with both ZA and CCleaner. I also tried downloading
other
programs as a test, but get the same message.
This is also happening on our other computer - both running winXP
professional (SP2) and fully updated.
I cannot find a reason or solution - any help would be much appreciated.
Link in a previous question doesn't apply here, file is not corrupted
(tried
too many times - cleared cache and deleted temp files each time and I'm
not
installing from a CD.)
Thanks

Try downloading again.

http://www3.telus.net/dandemar/win32.htm

http://www.google.com/search?hl=en&q...32+application

http://groups.google.com/groups?hl=e...=1&sa=N&tab=wg

--
Rock [MS-MVP User/Shell]

Thanks for the links Rock. I've looked at them but cant find a solution to
my problem. I have re downloaded several times (clearing cache and temp files
first) with no luck on either computer.
Its been suggested that I do a windows repair from our win CD's, and I'm
going to try that next, but it bemuses me how/why this should start on BOTH
computers almost simultaneously... Could there be a *bad* windows patch? The
problems started after this months MS downloads.
AV, Firewall and ad/spy-ware is all up to date and online scans show clean
computers....
Thanks for help

"Liz" <Liz (AT) discussions (DOT) microsoft.com> wrote

"Rock" wrote:

"Liz" <Liz (AT) discussions (DOT) microsoft.com> wrote
snip
'C:\Documents and Settings\my name\program name is not a valid Win32
application.

This is happening with both ZA and CCleaner. I also tried downloading
other
programs as a test, but get the same message.
This is also happening on our other computer - both running winXP
professional (SP2) and fully updated.
I cannot find a reason or solution - any help would be much
appreciated.
Link in a previous question doesn't apply here, file is not corrupted
(tried
too many times - cleared cache and deleted temp files each time and
I'm
not
installing from a CD.)
Thanks

Try downloading again.

http://www3.telus.net/dandemar/win32.htm

http://www.google.com/search?hl=en&q...32+application

http://groups.google.com/groups?hl=e...=1&sa=N&tab=wg

--
Rock [MS-MVP User/Shell]

Thanks for the links Rock. I've looked at them but cant find a solution to
my problem. I have re downloaded several times (clearing cache and temp
files
first) with no luck on either computer.
Its been suggested that I do a windows repair from our win CD's, and I'm
going to try that next, but it bemuses me how/why this should start on
BOTH
computers almost simultaneously... Could there be a *bad* windows patch?
The
problems started after this months MS downloads.
AV, Firewall and ad/spy-ware is all up to date and online scans show clean
computers....

Sorry I don't know what triggered it. If you think it was associated with
an update, have you tried removing the latest updates through add/remove
programs, then doing a system restore to right before the problem occurred?
Try that before doing a repair install, which will necessitate reinstalling
all the updates from windows update.

If you're not sure what the updates where, look in the C:\windows folder for
the uninstall folders for updates, they are compressed (normally in blue
font) and have name $NtUninstallKBxxxxxx$ where KBxxxxxx is the knowledge
base article number for that update. These are hidden folders so make sure
the system is set to show hidden files/folders. Look at the date modified
for them to see which are the latest. As an alternate go to windows update,
do a manual scan and then check the update history for the list of recent
updates.

Have you done a thorough scan for malware in safe mode running a combination
of programs?

--
Rock [MS-MVP User/Shell]

"Rock" wrote:

"Liz" <Liz (AT) discussions (DOT) microsoft.com> wrote
Thanks for the links Rock. I've looked at them but cant find a solution to
my problem. I have re downloaded several times (clearing cache and temp
files
first) with no luck on either computer.
Its been suggested that I do a windows repair from our win CD's, and I'm
going to try that next, but it bemuses me how/why this should start on
BOTH
computers almost simultaneously... Could there be a *bad* windows patch?
The
problems started after this months MS downloads.
AV, Firewall and ad/spy-ware is all up to date and online scans show clean
computers....

Sorry I don't know what triggered it. If you think it was associated with
an update, have you tried removing the latest updates through add/remove
programs, then doing a system restore to right before the problem occurred?
Try that before doing a repair install, which will necessitate reinstalling
all the updates from windows update.

If you're not sure what the updates where, look in the C:\windows folder for
the uninstall folders for updates, they are compressed (normally in blue
font) and have name $NtUninstallKBxxxxxx$ where KBxxxxxx is the knowledge
base article number for that update. These are hidden folders so make sure
the system is set to show hidden files/folders. Look at the date modified
for them to see which are the latest. As an alternate go to windows update,
do a manual scan and then check the update history for the list of recent
updates.

Have you done a thorough scan for malware in safe mode running a combination
of programs?

Hi
No I've not - I'll try that today.
Thinking about the updates, its seems unlikely now as I'm sure more reports
of this problem would be around it that was the cause.
I'll keep plodding on and report back if I find a fix, or a bug...
Thanks for your help.

You're welcome.
--
Rock [MS-MVP User/Shell]

"Liz" <Liz (AT) discussions (DOT) microsoft.com> wrote

"Rock" wrote:

"Liz" <Liz (AT) discussions (DOT) microsoft.com> wrote
Thanks for the links Rock. I've looked at them but cant find a solution
to
my problem. I have re downloaded several times (clearing cache and temp
files
first) with no luck on either computer.
Its been suggested that I do a windows repair from our win CD's, and
I'm
going to try that next, but it bemuses me how/why this should start on
BOTH
computers almost simultaneously... Could there be a *bad* windows
patch?
The
problems started after this months MS downloads.
AV, Firewall and ad/spy-ware is all up to date and online scans show
clean
computers....

Sorry I don't know what triggered it. If you think it was associated
with
an update, have you tried removing the latest updates through add/remove
programs, then doing a system restore to right before the problem
occurred?
Try that before doing a repair install, which will necessitate
reinstalling
all the updates from windows update.

If you're not sure what the updates where, look in the C:\windows folder
for
the uninstall folders for updates, they are compressed (normally in blue
font) and have name $NtUninstallKBxxxxxx$ where KBxxxxxx is the knowledge
base article number for that update. These are hidden folders so make
sure
the system is set to show hidden files/folders. Look at the date
modified
for them to see which are the latest. As an alternate go to windows
update,
do a manual scan and then check the update history for the list of recent
updates.

Have you done a thorough scan for malware in safe mode running a
combination
of programs?

Hi
No I've not - I'll try that today.
Thinking about the updates, its seems unlikely now as I'm sure more
reports
of this problem would be around it that was the cause.
I'll keep plodding on and report back if I find a fix, or a bug...
Thanks for your help.