Running WinXP Pro, SP2. Meet all minimums. While installing Academic
version all goes fine until it asks for Disk(CD) 2. The installation will
not recognize the CD. I am wondering if I may have a bad disk? I can browse
the contents of the CD while in Explorer. Has anyone experienced a similar
situation and, if so, what was the fix. I have tried everything suggested at
the Knowledge Base.

"Nick" <Nick (AT) discussions (DOT) microsoft.com> wrote

phone number and file an installation incident. With the retail Academic
Edition, you get two free support incidents, and an installation problem
should not count against that limit. They will probably want to try a few
tests, then if indicated, will replace your CD #2.

--
Peter [MVP Visual Developer]
Jack of all trades, master of none.

"Peter van der Goes" wrote:

which can only be accessed after the product is installed. Frustrating. I
will try the phone number on Monday.

Success. Techsupport had me copy the two cd's to the hard drive and install
from there. Also, the disk's were mislabeled. Supposed to be Academic but
were actually Professional, so the cd key, which was valid for academic,
wouldn't work. Microsoft support really came through big time. I was
impressed.

"Nick" wrote:

"Nick" <Nick (AT) discussions (DOT) microsoft.com> wrote

I love it when a plan succeeds
Enjoy Visual Studio.


--
Peter [MVP Visual Developer]
Jack of all trades, master of none.