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SMTP Failure with Large Attachments

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mfr
 
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Default SMTP Failure with Large Attachments - 02-05-2007 , 10:47 AM






Hi,

I have created a website using C# ASP.NET 2.0. Users of the website are
able to generate reports and email them from the website using SMTP mail
configured under IIS 6.0.

Although this works most of the time, messages greater than 2MB are bouncing
when being sent to one domain (A). However, I can send much large files from
the website (W) to my own address (B) and my hotmail account (H). I can then
forward these emails to (A) without any problems.

The failure messages are:

Status: 5.2.3
Diagnostic-Code: smtp;450 5.2.3 Msg Size greater than allowed by Remote Host


In summary,

W to A fails
W to B OK
W to H OK
H to A OK
B to A OK

The website's hosting company are saying that there are no restrictions on
outgoing mail sizes. A's company have a size limit for incoming files, that
is far higher than the 4MB messages that fail (by a factor of 10).

I am now at a loss on how to diagnose this problem, so I'm looking for any
help you can give.

Regards,
Dave.


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Walter Wang [MSFT]
 
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Default RE: SMTP Failure with Large Attachments - 02-06-2007 , 05:06 AM






Hi Dave,

Is it possible that there's some spam filtering software on A will use
different message size limit according to different sender? Apparently
you're using different sender when sending from W, H or B.

Sincerely,
Walter Wang (wawang (AT) online (DOT) microsoft.com, remove 'online.')
Microsoft Online Community Support

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mfr
 
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Default RE: SMTP Failure with Large Attachments - 02-06-2007 , 05:54 AM



No, apparently the spam filter still lets through 38MB files.


"Walter Wang [MSFT]" wrote:

Quote:
Hi Dave,

Is it possible that there's some spam filtering software on A will use
different message size limit according to different sender? Apparently
you're using different sender when sending from W, H or B.

Sincerely,
Walter Wang (wawang (AT) online (DOT) microsoft.com, remove 'online.')
Microsoft Online Community Support

==================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscripti...ult.aspx#notif
ications. If you are using Outlook Express, please make sure you clear the
check box "Tools/Options/Read: Get 300 headers at a time" to see your reply
promptly.

Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscripti...t/default.aspx.
==================================================

This posting is provided "AS IS" with no warranties, and confers no rights.



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Walter Wang [MSFT]
 
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Default RE: SMTP Failure with Large Attachments - 02-07-2007 , 05:20 AM



If you use other email client to send email from domain W to domain A, does
this issue also occur?

You may also try to compare the MIME header in the email that failed to
send from W to A, with the email that is successfully sent to A from B or H.

Regards,
Walter Wang (wawang (AT) online (DOT) microsoft.com, remove 'online.')
Microsoft Online Community Support

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  #5  
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mfr
 
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Default RE: SMTP Failure with Large Attachments - 02-15-2007 , 02:14 AM



We have now carried out a large number of tests and now believe that the
problem is with the recipients server. We just need to convince them that it
is their end.

Since there is nothing wrong with our ASP.NET code, this question can be
closed. Thank you for your help.



"Walter Wang [MSFT]" wrote:

Quote:
If you use other email client to send email from domain W to domain A, does
this issue also occur?

You may also try to compare the MIME header in the email that failed to
send from W to A, with the email that is successfully sent to A from B or H.

Regards,
Walter Wang (wawang (AT) online (DOT) microsoft.com, remove 'online.')
Microsoft Online Community Support

==================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
==================================================

This posting is provided "AS IS" with no warranties, and confers no rights.



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