I cant open www.cimaware.com and download an installationkey. I´ve tried in
many ways but the webside can´t be opened.I´ve sent an e-mail and I´ve
recieved an answer. They want me to email back a screen shot o pinpoint the
problem. They asked me to do run: tracert-d www.cimaware.com and tracert -d
66.98.171.16. I´ve done that. Is it safe for me to send this information? Why
cant I open the website? I can open others without porblem. I´ve looked for
microsoft pinching and this adress is not known as a pinching adress.
--
IS

Yes, it's fine to send that information.
The result will give them a hint of where may be the trouble because you can't access their site

Yes, it's fine to send that information.
The result will give them a hint of where may be the trouble because you can't access their site